Chittering Valley Tours respects your privacy. We do not rent or sell any of the details that you have provided to us either directly or through our agents. We do our utmost to protect your privacy and the security of any information we hold.
What is collected?To make a booking with us we collect your name, email, phone, contact which are used to create a passenger list for each tour. A mobile telephone number is necessary prior to departure to advise of changes, etc. and to contact you prior to tour departure if necessary. In addition, prior to departure, on some tours you may be required to sign a "Release and Disclaimer" form on which is recorded your name and signature. On some tours, you may also be asked to complete a feedback form to help us improve our tours and maintain the quality of the tours and guides. You may choose not to complete this form should you wish.
Photographs on tourDuring a tour, guides may ask if they can take a photograph with you in it. Please advise him /her if you do not want your photograph taken. Photographs taken on tour may be used by us for promotional purposes either in a future brochure, on our website or on our Facebook / Instagram page. You have our assurance that any photographs utilised will be done with the utmost discretion. You have the right to refuse to have your photograph taken and you should inform your guide of this.
Credit CardsCredit Card details are not stored on any data base and are only used for normal accounting and banking purposes. They are never disclosed to any other person apart from the commercial bank with which we maintain our bank accounts.