Privacy Policy
Chittering Valley Tours respects your privacy. We do not rent or sell any of the details that you have provided to us either directly or through our agents. We do our utmost to protect your privacy and the security of any information we hold.
What is collected?
To make a booking with us we collect your name, email, phone, contact which are used to create a passenger list for each tour. A mobile telephone number is necessary prior to departure to advise of changes, etc. and to contact you prior to tour departure if necessary. In addition, prior to departure, on some tours you may be required to sign a "Release and Disclaimer" form on which is recorded your name and signature. On some tours, you may also be asked to complete a feedback form to help us improve our tours and maintain the quality of the tours and guides. You may choose not to complete this form should you wish.
Photographs on tour
During a tour, guides may ask if they can take a photograph with you in it. Please advise him /her if you do not want your photograph taken. Photographs taken on tour may be used by us for promotional purposes either in a future brochure, on our website or on our Facebook / Instagram page. You have our assurance that any photographs utilised will be done with the utmost discretion. You have the right to refuse to have your photograph taken and you should inform your guide of this.
Website / email addresses
We do not collect any information from our website (apart from the aggregate number of visitors to the site which is un-identifiable) and we do not use cookies. Our site may have links to other Web sites and we encourage you to read the Privacy Policies of these linked sites. If you send us an e-mail requesting information, your e-mail address will be retained for future contact with you but you will not be contacted for any marketing purposes unless you give us specific approval to do so. If you request to be put on a mailing list, you may ask to be removed from that list at any time simply by emailing us at info@chitteringvalleytours.com.au
Credit Cards
Credit Card details are not stored on any data base and are only used for normal accounting and banking purposes. They are never disclosed to any other person apart from the commercial bank with which we maintain our bank accounts.
Contact Us
If you have any questions about our Privacy Policy or should you wish to access the information that we hold on you, please contact the General Manager on (040) 7747319 or e-mail us at info@chitteringvalleytours.com.au
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